New definition of Remedial Massage and revised requirements for Provider Recognition

Medibank Private has recently revised the definition of Remedial Massage and Provider Recognitionstatus for your review.

Clients who have private health insurance or employer provided insurance may be eligible for refunds on myotherapy fees. Myotherapy is often included in the ‘Extras’ schedule.

Patient Records – Upon request, and with consent of the patient, Practitioners must provide a copy of the Patients clinical notes, including, Assessment, Treatment Plan and treatment notes, on request from a Fund, to support a claim for Health Benefits.



The information below on health funds should only be used as a guide as schedules are frequently reviewed and the number of funds recognising Myotherapy is growing all the time. Please check with your health fund if Myotherapy is included in their schedules, the rate at which they refund and the limits on refunds.


The following Funds currently rebate for Myotherapy treatments:

Please note with funds marked * are part of the Australian Regional Health Group (ARHG).  Funds marked # you do not need a provider no – your receipt must have your full name, practice address and IRMA membership no. 

Comprehensive Health Fund information is sent to all new members re the registration process.   You only need to contact Funds who do not receive a monthly/weekly member update from IRMA.

IRMA sends monthly updates to the Aust Unity, AHM, ARHG, HBA (including MBF), HCF (including Manchester Unity), HBF, Medibank and NIB.  Your information is taken directly from the database.  They will not recognise you if we do not have your practice information, current Insurance and 1st Aid.  Please ensure all other information is current.

Aust. Unity: Level 2, 114 Albert Rd, Sth.Melb. Contact:  13 29 39
Apply direct for your provider number

ACA Health Benefits Funds * 148 Fox Valley Rd, Wahroonga  NSW 2076
Quote IRMA Number on your receipts

Aust Country Health#:  Locked Bag 1006 Matraville  NSW  2036  Contact:  13 42 46
Quote IRMA Number, full name and address

AHM: www.ahm.com.au Contact: 134 246
Quote IRMA Number in between ‘I’ and ‘Y’ (for myo) or ‘I’ and ‘R’ (r/massage) e.g. I401339Y or I401339R

HBA (BUPA)^: Ask for ‘Provider Operations’, PO Box 14639, Melb Mail Centre Vic 8001 
Quote IRMA Number on your receipts

CBHS Friendly Society: Locked Bag 5014 Parramatta NSW 2124 Contact: 02 9843 7620
Apply direct for your provider number

Cessnock District Health *: PO Box 183, Cessnock NSW 2325  
Quote IRMA Number on your receipts

CUA Health Limited*:  GPO Box 100  Brisbane  Qld  4001 
Quote IRMA Number on your receipts

Defence Health *:  344 St Kilda Rd, Melbourne Vic 3000  
Quote IRMA Number on your receipts

Doctors Health Fund *:  Contact 1800 226 126 
Quote IRMA Number on your receipts 

Frank Private Health Insurance *(ARHG): Contact: 1300 437 265
Quote IRMA Number on your receipts

Fit Health Insurance * GPO Box 90, Geelong VIC 3220 Contact: 1300 348 111

GMF  # :   PO Box 513 Kalgoorlie  WA  5433  Contact:  1300 653 099
Quote IRMA Number, full name and address

GMHBA * #: PO Box 761, Geelong 3220   
Quote IRMA Number, full name and address

Health Care Insurance Ltd*:  50 Marine Tce  Burnie  Tas  7320  
Quote IRMA Number on your receipts

Grand United:  149 Castlereagh St  Sydney  NSW 2000  Contact: 1800 249 966
Apply direct for your provider number

Gvt. Employees Fund #: Locked Bag 1006 Matraville  NSW 2036    Contact: 1300 366 868
Quote IRMA Number, full name and address

HBF : GPO Box C101,  Perth  WA  6809   contact:  133 243 or logon to www.hbf.com.au
Apply direct for your provider number

Health Partners *:  GPO Box 1493, Adelaide SA 5001  
Quote IRMA Number on your receipts

HIF WA *:  GPO Box X2221, Perth  WA  6001  
Quote IRMA Number on your receipts

HCF:  330 Collins St, Melbourne Vic 3000  
Quote IRMA Number on your receipts

Latrobe Health Services (Federation Health)* #: PO Box 41, Morwell 3840   
Quote IRMA Number on your receipts

Manchester Unity (subsidary of HCF):   307 Pitt, Sydney Sth  NSW 1234  Contact: 02 9322 1281
Use your HCF provider number

MBF (BUPA): 50 Bridge St, Sydney NSW 2000 Contact: 131 137
Apply direct for your provider number

Medibank Private:  GPO Box 9999 in your capital city.  
Contact IRMA to be issued with a provider number

Mildura & District Health*: PO Box 546, Mildura Vic 3500  
Quote IRMA Number on your receipts

Mutual Health+:  Locked Bag 1006, Matraville  NSW 2036  Contact  13 42 46
Apply direct for your provider number

Navy Health Fund *: PO Box 172, Box Hill  Vic  3128  
Quote IRMA Number on your receipts

NIB Health #:   (IOOF merged with NIB): 140 Queen St Melbourne Vic 3000  Contact: 13 14 63
Quote IRMA Number on your receipts

Onemedifund*:  Locked Bag 33, Wollongong  NSW  2500  
Quote IRMA Number on your receipts

Peoplecare Health Insurance*: Locked Bag 33, Wollongong  NSW  2500 
Quote IRMA Number on your receipts

Phoenix Health Fund *: Industrial Drive, Mayfield  NSW 2304  
Quote IRMA Number on your receipts

Police Health Fund*:  PO Box 6111, Halifax St,  Adelaide  Sa 5000 
Quote IRMA Number on your receipts

Queensland Country Health Ltd*:  PO Box 42,  Aitkenvale  Qld  4814  Contact:  1800 813 415
Apply direct for your provider number

Railway & Transport Health Fund*:  46 Burwood Rd  Burwood NSW 2134  
Quote IRMA Number on your receipts

Seniors Advantage*:  PO Box 915J  Launceston  Tas 0711  
Quote IRMA Number on your receipts

St Luke’s Health *: PO Box 915J, Launceston Tasmania 0711  
Quote IRMA Number on your receipts

Teachers Federation Health*: 188 Day St, Sydney 2000   
Quote IRMA Number on your receipts

Transport Health *: 1st Floor, 487 Swan St, Richmond 3121
Quote IRMA Number on your receipts

Teachers Union Health *:  PO Box 265, Forititude Valley Qld  4006  
Quote IRMA Number on your receipts

Westfund*:  Po Box 235  Lithgow  NSW  2790 
Quote IRMA Number on your receipts

 ^ Bupa – MBF, HBA and Mutual Community have been rebranded as of November 2011.
*  Part of the Australian Regional Health Group  (ARHG)
+ Part of the Australian Health Management Group
# You do not need a Provider No from these Health Funds. Your receipt requires your full name, address and  IRMA membership No.